Spur Reviews CCTV Footage… This Is What Really Happened

March 22, 2017

“We have reviewed our CCTV footage of the incident and can confirm that Ms Mabuya’s version of events is accurate; the footage shows that her child was grabbed by the male customer in an aggressive manner and his actions are unacceptable.”

“We affirm our decision to ban the male customer from our stores, physical aggression towards our customers, particularly against women and children will not be tolerated. We acknowledge that the staff and management of the store did not sufficiently assist Ms Mabuya. We have addressed this with the store management and we are reviewing our internal procedures to ensure that restaurant staff are better equipped to manage an incident such as this.”

WATCH VIDEO: Official CCTV footage from the Spur incident! 

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18 Comments

  1. Jabulani 23 March, 2017, 08:41

    prove it. where’s the link to the footage?

      Reply this comment
  2. leeanne 23 March, 2017, 13:43

    show us the footage

      Reply this comment
  3. Kyle 23 March, 2017, 14:14

    “We have addressed this with the store management and we are reviewing our internal procedures to ensure that restaurant staff are better equipped to manage an incident such as this.” So in other word’s, If a child hits my child, and the mother tells me to f$%# off, Your staff will be able to “Handle” me, Good luck to that! Spur have made a big mistake! The hospitality industry is actually a very small world! BOYCOTTSPUR

      Reply this comment
  4. Schalk Van Heerden 23 March, 2017, 15:47

    Why is the assault on the girl that got slapped by the older child not showed in your video clip??

      Reply this comment
  5. Nicole 23 March, 2017, 17:01

    Where is the video proof…

      Reply this comment
  6. Michelle 23 March, 2017, 18:14

    Where is the footage on what happened in the play area. Surely there has to be cameras there too. Why not look at the whole incident as a whole. This is not a race thing. This is about parents protecting their children.

      Reply this comment
    • Antoinnette 26 March, 2017, 06:07

      Agree with you all the way, anybody can turn aggressive when provoked, they are showing only what appears to be a violent man threatening a woman. Any parent would do the same!! Please show what happened on the playground..boy hitting girl?..the dad is doing exactly what she is allowing her son to do!! Imagine what a gentleman he is going to turn out as.

        Reply this comment
  7. rina 23 March, 2017, 18:25

    Baai baai spur, no more kid’s parties or breakfasts etc!! Honestly you did not even look at the video!!

      Reply this comment
  8. Patricia 23 March, 2017, 19:32

    Oky but were is the video of the playground and were the man talked to the women nicely and she telled him to f### of… there are eye whitnes …

      Reply this comment
  9. Hannetjie Schoeman 24 March, 2017, 07:14

    It’s take two to tango…baned both of them and there is no problems. Then black and white will be happy!!!!!!!!!!!!You show the video inside but not the one of the playground…why?

      Reply this comment
  10. Leslie Dodds. 24 March, 2017, 09:23

    The father approached the mother to report that her child had hit his…..her counter answer was abuse…this escalated in both parties reacting with bad language…MY complaint is , is that the male gets to being banned from the Spur…what about the female that carried on like a lunatic??? Yet another case of unfair judgement…BUT SPUR…you have already lost so many customers….
    I used to enjoy taking the family and friends to the Birthday..”Rumor has it that today….it’s your happy Birthday”….NO MORE !!!!!!! keep your char grilled Spur to your customers that side with the lady.

      Reply this comment
  11. Michelle Ruthenberg 24 March, 2017, 13:44

    I agree. There was a eye witness that saw what happened right from the start. The ccv video does not show the first half of what happened. Surely you have other views that you can look at before you blatently hold just the man accountable. If you are not going to go to the lengths necessary to look at all the truth facts then consider yet another customer lost…

      Reply this comment
  12. Francois 28 March, 2017, 10:00

    It has turned into a Ras(spur)ism….i will never put foot in spur again…This past sunday I took my family to Adegas….will never do spur again….and will convince my whole family to do the same…and i mean my whole family….i will raise my kids to loath spur….i grew up with spur and worked 5 years in spur…highly dissapointed…I dont care about the prices or the freebies….its about principle for me….enough is enough now….years and years of unfair treatment and suppression…this is just the last straw

      Reply this comment
  13. Charmaine 29 March, 2017, 05:21

    Morning,both parents were wrong why onley band the white man wile the lady kept provoking him as we all saw on the video???makes a person wander ….she should also be band,I know a cupple of white and coulered people who said they wount go to spur eany more cose they don’t agree with this hole story of only banding the one.It’s a joke really

      Reply this comment

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